Legal
Delixio Privacy Policy
Last updated: June 2026
ACCESS24 Sarl-s operates the Delixio mobile application.
This Privacy Policy explains how we collect, use, disclose, and protect your information.
Company Information
21, rue du Puits Romain
Atrium Business Park, Z.A Bourmicht
L-8070 Bertrange
Luxembourg
Contact: support@delixioapp.com
Information We Collect
Account Information
When creating an account, we may collect:
- Email address
- Authentication identifiers
- Apple Sign-In account information
- Google Sign-In account information
User Content
We may collect information you voluntarily provide, including:
- Ingredients entered into the application
- Recipe preferences
- Saved recipes
- Favorite recipes
- Grocery lists
- Meal planning information
- Notes associated with recipes
Purchase Information
Purchases are processed by Apple and Google.
We do not receive full payment card details.
We may receive transaction information necessary to validate purchases and manage credits.
Analytics and Diagnostics
We may collect:
- Device type
- Operating system
- App version
- Crash reports
- Usage statistics
- Feature interaction data
- Performance metrics
Analytics providers may include:
- Firebase Analytics
- Firebase Crashlytics
- RevenueCat
- Microsoft Clarity
AI Processing
Recipe generation requests are processed using OpenAI services.
Information submitted for recipe generation may be transmitted to OpenAI solely for the purpose of generating recipe suggestions.
How We Use Information
We use information to:
- Provide recipe generation services
- Authenticate users
- Manage accounts
- Deliver purchased credits
- Improve app performance
- Diagnose technical issues
- Analyze feature usage
- Maintain security
- Comply with legal obligations
Legal Basis (GDPR)
Where applicable, we process personal data on the basis of:
- Contract performance
- Legitimate interests
- Legal obligations
- User consent where required
Data Sharing
We may share information with service providers that assist us in operating Delixio, including:
- Supabase
- OpenAI
- Google Firebase
- RevenueCat
- Microsoft Clarity
- Apple App Store
- Google Play Store
We do not sell personal information.
International Transfers
Your information may be processed in countries outside your country of residence.
Where required, appropriate safeguards will be implemented to protect personal data.
Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Security
We implement reasonable technical and organizational measures designed to protect personal information.
However, no method of transmission or storage is completely secure.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your information
- Correct inaccurate information
- Delete your information
- Restrict processing
- Object to processing
- Receive a copy of your data
Requests may be submitted to:
Account Deletion
Users may delete their account directly within the Delixio application.
Users may also request deletion by contacting support@delixioapp.com.
Children's Privacy
Delixio is not directed toward children under 13 years of age.
We do not knowingly collect personal information from children under 13.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be published within the application and/or on our website.
Contact
For privacy-related inquiries:
21, rue du Puits Romain
Atrium Business Park, Z.A Bourmicht
L-8070 Bertrange
Luxembourg